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PremiumDrivers

Premium Drivers

(+48) 733 - 061 - 643

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Phone : (+48) 733-061-643

E-mail : kontakt@premiumdrivers.pl

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© 2020 by PREMIUM DRIVERS.   All rights reserved.

Projekt i realizacja:   PremiumDrivers

§1. Definitions

"Regulations" - this document;

 

"Website" - it means a website located at https://premiumdrivers.pl/, along with subpages;

 

"Privacy Policy" means the Website's privacy policy, available in the Privacy Policy tab;

 

"Service Provider" - it means ARKADIUSZ KULKA TAXI with its registered office in Warsaw, address: ul. Niska 3/131, 00-179 Warsaw, NIP: 5252618073, REGON: 361471949.

 

"Customer Service Office" - it means a part of the Service Provider's organizational structure that performs the User's service activities provided for in the Regulations; contact with the Customer Service Office is possible via e-mail: kontakt@premiumdrivers.pl and by phone: 733 061 643, open 24 hours a day.

 

"User" - it means an adult natural person, a legal person and an organizational unit without legal personality, but able to acquire rights and incur obligations on its own behalf, which uses the Website or the Service;

 

"Customer" - it means the User who books the rental of the vehicle;

 

"Consumer" - it means a natural person making a legal transaction with the Service Provider not directly related to its business or professional activity;

 

"Service" - it means one of the services offered by the Service Provider;

 

"Newsletter" - it is understood as a free newsletter of the Website, which the User may order and receive periodically to the indicated e-mail address.

 

a§2. General provisions

The website is run by the Service Provider.

 

The Regulations specify the rules for using the Website, the type and scope of the Services provided, including Services provided electronically, the conditions for booking a vehicle rental and for concluding, performing and terminating contracts, complaint procedures, dispute resolution, as well as the rules for the protection of personal data.

 

The content of the Regulations is available on the Website in the "Regulations" tab and may be recorded by the User at any time by saving or printing the page. At the request of the User, the Service Provider will provide him with the content of the Regulations in the form of an electronic file.

 

The User using the Website is obliged to refrain from activities that are inconsistent with generally applicable laws, in particular from providing unlawful content or unauthorized interference with the content of the Website.

 

The Service Provider provides electronic Services consisting in particular in enabling the User to register an account on the Website, ordering the Newsletter, and also provides the User with a contact form and a vehicle rental booking form.

 

In order to ensure the security of the transmission of messages and data, the Service Provider takes technical and organizational measures appropriate to the degree of threat to the security of the Service provided, in particular measures to prevent unauthorized acquisition and modification of personal data sent on the Internet.

 

 

 

§3. Technical requirements

In order to use the Website, the User should have:

 

a computer or other multimedia device with access to the Internet;

 

an operating system that allows you to run a web browser;

 

a web browser, however, for the proper functioning of the Website, the browser should accept cookies;

 

The User registering an account on the Website, ordering the Newsletter, or booking a vehicle rental should additionally have an e-mail address.

 

a§4. Website Content

The prices specified on the Website are expressed in Polish zlotys and include value added tax (VAT).

 

The types and properties of vehicles whose rental can be booked, as well as the rental rates, are specified on the Website.

 

The presented photos of the vehicles are for illustrative purposes only, the actual appearance of the vehicle and/or its equipment may differ from the one shown in the photos.

 

 

 

§5. Service reservation

Reservation of services is possible within its availability.

 

Reservations are accepted and processed by the Customer Service Office.

 

In order to book a vehicle rental, the Customer provides the data specified in the booking form.

 

Reservation requires reading and accepting the Regulations and the rules for the processing of personal data (Privacy Policy).

 

The data provided during the booking of the vehicle rental are processed in order to ensure the booking and preparation of the contract at the consumer's request. The legal basis for data processing is the consent of the Customer. Providing the data is voluntary, however, providing the data specified in the booking form as required is necessary to make the reservation and subsequently conclude the contract (without providing these data, it will not be possible to book the service). The data will be processed for the time necessary to ensure the reservation or to withdraw consent.

 

For the reservation to be valid, the Service Provider must confirm the availability of the service. The Service Provider confirms the availability of the service by sending a message to the Customer via e-mail or by phone.

 

 

 

§6. Cancellation of the service reservation, change and correction of incorrect data in the reservation

 

 

In the event of resignation from the vehicle rental, the service provider reserves the right to retain 80% of the rental value.

 

§7. Paying the rent

The Customer, after confirmation of the reservation by the Service Provider, may pay for the service in the following way:

 

cash or payment card during the service

 

by transfer to the indicated bank account number / BLIK to the telephone number / PayPal.

 

 

 

§8. Withdrawal from a distance or off-premises contract (applies to the Consumer)

A consumer who has concluded a distance or off-premises contract with the Service Provider may withdraw from it within 14 days without giving any reason and without incurring costs, but not later than 7 days before the date of the order.

 

The deadline to withdraw from the contract starts from the date of conclusion of the contract.

 

To meet the deadline, it is enough to send a statement before its expiry.

 

The consumer may withdraw from the contract by submitting a statement of withdrawal from the contract to the Service Provider.

 

In the event of withdrawal from the contract, the contract is considered void. If the Consumer submitted a declaration of withdrawal from the contract before the Service Provider accepted his offer, the offer ceases to be binding.

 

The Service Provider shall promptly, not later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the contract, return all payments made by the Consumer to the Consumer.

 

The Service Provider refunds the payment using the same method of payment as used by the Consumer, unless the Consumer expressly agrees to a different method of return, which does not involve any costs for him.

 

When the Consumer withdraws from a distance or off-premises contract, the related additional contracts concluded by the Consumer expire, if on their basis the service is provided by the Service Provider or a third party on the basis of an agreement with the Service Provider. The consumer does not bear the costs associated with the expiry of these contracts. If the additional contract has been concluded with a third party, the Service Provider informs that person about the Consumer's withdrawal from the contract.

 

The right to withdraw from a contract concluded off-premises or remotely is not entitled to the Consumer in relation to contracts:

 

for the provision of services, if the Service Provider has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the Service Provider has provided the service, he will lose the right to withdraw from the contract;

 

in which the price or remuneration depends on fluctuations in the financial market over which the Service Provider has no control and which may occur before the expiry of the withdrawal period;

 

in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to satisfy his individual needs;

 

in which the subject of the service is an item that deteriorates quickly or has a short shelf life;

 

in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;

 

in which the subject of the service are items which, due to their nature, are inseparably connected with other items after delivery;

 

in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the sales contract, and the delivery of which may take place only after 30 days and whose value depends on market fluctuations over which the Service Provider has no control;

 

in which the Consumer explicitly demanded that the Service Provider come to him for urgent repair or maintenance; if the Service Provider provides additional services other than those requested by the Consumer, or provides items other than spare parts necessary to perform the repair or maintenance, the Consumer is entitled to withdraw from the contract in relation to additional services or items;

 

in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;

 

for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement;

 

concluded by way of a public auction;

 

for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service provision;

 

for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline to withdraw from the contract and after informing him by the Service Provider about the loss of the right to withdraw from the contract.

 

The data will be processed in order to implement the Consumer's right. The legal basis for data processing is the fulfillment of legal obligations incumbent on the Service Provider. Providing the data specified as required in the contract withdrawal form is necessary to exercise this right. The data will be processed for the time necessary to fulfill the legal obligations incumbent on the Service Provider, and then may be stored for the period of limitation of claims due to and against the Service Provider.

 

§9. Complaint for the Service provided

Complaints regarding the Service provided should be sent to the Service Provider in writing or via e-mail to the Customer Service Office.

 

In the complaint, the User should provide his name and surname (name), correspondence address and specify the subject of the complaint.

 

The Service Provider will respond to its content within 14 days of receiving the complaint.

 

The data will be processed in order to consider the complaint. The legal basis for data processing is the fulfillment of legal obligations incumbent on the Service Provider. Providing the data is voluntary, however, providing the data specified for the complaint as required is necessary for its submission (without providing these data it will not be possible to submit a complaint). The data will be processed for the time necessary to consider the complaint, and then may be stored for the period of limitation of claims due to and against the Service Provider.

 

§10. Service Provider profiles on social networking sites

The Service Provider maintains profiles on social networking sites, intended for publishing information about the Service Provider, the Service it offers, or promotional campaigns conducted by it. Some websites also allow the possibility of publishing content or conducting other forms of activity by the recipient or observer of the profile. Information on the profiles maintained by the Service Provider is available on the main page of the Website.

 

In order to become a recipient or observer of the Service Provider's profile, publish your own content or conduct other forms of activity provided for by the relevant website, you must have an account on this website and perform technical activities in accordance with the rules of operation of this website. The service is provided free of charge for an indefinite period. The recipient or observer may resign from the Service at any time (termination of the contract without observing the notice period). Resignation from the service should be made based on technical activities, in accordance with the rules of operation of this website.

 

The recipient or observer of the Service Provider's profile is obliged to refrain from activities inconsistent with generally applicable law, in particular from providing illegal content.

 

Providing data is voluntary, however, providing data, to the extent required by the relevant social networking site, is necessary to use the Service (without providing this data, it will not be possible to use the service). The data will be processed for the time during which the recipient or observer uses the Service, while the content or other forms of activity that will be posted by the recipient or observer on the Service Provider's profile will be published until their profile or blog is deleted, or until such content or activity is removed .

 

Other conditions for using the relevant social networking site or blog are set out in the regulations of this site.

 

§11. Personal data protection

The data administrator is the Service Provider.

 

To the extent permitted by generally applicable law, the recipient of the data may be an entity providing the Service Provider with services related to its activity, e.g. an entity providing ICT services, an operator of the Website platform, a payment system operator supporting the payment method selected by the Customer, an entity providing postal or courier services , an entity providing office, accounting, marketing or legal services.

 

If the basis for data processing is consent, the data subject has the right to withdraw consent to the processing of personal data at any time, without affecting the lawfulness of the processing that was made on the basis of consent before its withdrawal.

 

In situations provided for by law, the data subject has the right to request from the Service Provider access to personal data concerning him, rectification, deletion or limitation of processing, as well as the right to transfer data and the right to lodge a complaint with the supervisory authority.

 

Requests regarding data processing should be sent to the Service Provider in writing or via e-mail to the Customer Service Office.

 

Information about the purpose, legal basis, the requirement to provide and the time of data processing are specified in the points regarding the processing of specific categories of data.

 

 

 

§12. Out-of-court methods of dealing with complaints and pursuing claims (applies to the Consumer)

The consumer may use out-of-court methods of dealing with complaints and pursuing claims.

 

The consumer may apply to the competent voivodship inspector of the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Service Provider in accordance with art. 36 of the Act of December 15, 2000. on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended).

 

The consumer may also request the resolution of a dispute arising from the concluded sales contract by a permanent consumer arbitration court at the voivodship inspector of the Trade Inspection referred to in art. 37 of the Trade Inspection Act.

 

Detailed information on out-of-court methods of dealing with complaints and pursuing claims is also available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection and Voivodship Inspectorates of the Trade Inspection

 

§13. Final Provisions

All provisions of the Regulations should be read and interpreted to the extent permitted by generally applicable law. In particular, the provisions of the Regulations do not violate the rights granted to the Consumer.

 

In matters not covered by the Regulations, the relevant provisions of generally applicable law shall apply, in particular the Act of April 23, 1964. Civil Code (Journal of Laws of 1964 No. 16, item 93, as amended), the Act of May 30, 2014. on consumer rights (Journal of Laws of 2014, item 827, as amended), and the Act of July 18, 2002. on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended).

 

The Service Provider may change the Regulations for the following reasons:

 

the need to adapt the Regulations to generally applicable laws, court decisions or public administration bodies;

 

the need to remove errors or typographical errors in the Regulations;

 

change of contact details, e-mail addresses, names or identification numbers used in the Regulations;

 

changing the functionality of the Website;

 

changing the scope or terms of providing Services, including Services provided electronically;

 

changing the technical conditions of using the Website or the Services provided.

 

Any changes to the Regulations, after meeting the other conditions provided for by law, enter into force after 14 days from the date of their publication on the Website. At the same time, with at least 14 days' notice, the Service Provider will notify the User having a registered account or ordering the Newsletter about the change in the Regulations.

 

A User who does not agree with the changes may at any time resign from the Service free of charge (also after the changes come into force), in particular, delete the account on the Website or resign from receiving the Newsletter (termination of the contract with immediate effect).

 

Amendments to the Regulations do not apply to vehicle rental bookings made in the wording in force before the amendments entered into force. Such reservations will be made on the terms of the Regulations in the wording applicable at the time of making the reservation.

 

The Regulations are valid from December 21, 2020.

Terms of service